Scenario 2
A prominent personal injury law firm in one of the largest cities in the country handles a high volume of a variety of claims, including motor vehicle and premises accidents, workers' compensation, medical malpractice, and mass tort. Due to office space and budget constraints, the firm needed help with a variety of tasks, including calling new and existing clients for intakes, medical appointment reminders, setting up insurance and Medicare claims, following up on medical record requests, online chat support, and more.
Solution
Lexvia’s phone support services were able to assist with all of these tasks. Our 24/7/365 availability and significant operations capacity allow our team to take on any number of tasks Our bilingual landline and online chat support and client appointment notifications services are highly beneficial services that greatly enhance firm capabilities
without adding significant amounts to company payroll and expenses